Frequently Asked Questions about Airport Shuttle Service from Valparaiso to Chicago Airports

Find answers to common questions about our shuttle service, luggage policies, and more.

  • What is the cost of transportation?

    $55 each way from Valparaiso to O’hare or O’Hare to Valparaiso

  • Do you offer any kind of discount?

    Round trip booking saves $5.00

  • Is luggage allowed?

    Yes, you are allowed one carry-on and one personal bag, such as a backpack, handbag, or satchel, with a maximum size of 30 inches.

  • What is the cost for extra bags?

    The cost for extra luggage will be equivalent to the price of an additional seat.

  • Can I bring my pet?

    Only registered service animals may be transported. They must be in a pet carrier and will be charged a full fare.

  • Is alcohol allowed on the shuttle?

    No, alcohol is not permitted on the shuttle.

  • Is there a monthly pass available?

    Yes. 

  • Is my seat reserved?

    Your purchase guarantees you a seat,  but seats are not assigned.

  • Is there a Holiday schedule?

    May be subject to change check our FaceBook page for updated changes.

  • What is the parking situation?

    Some locations have free parking some have no parking.

  • Can I book the day of service?

    Yes up to  2 hours before departure, but we recommend booking 48 hours in advance.

  • Are refunds available?

    You can cancel your bus reservation up to 24 hours before departure. Please note that a 15% cancellation fee will apply.

  • Is booking only done online?

    Yes. Please visit our booking page to reserve your ride.

  • Can I pay cash?

    Unfortunately, cash cannot be accepted. All tickets must be purchased electronically and paid for no later than 2 hours prior to service. 

  • Do I have to download an app to book?

    No you can book from the website by visting our Book Your Trip page.visiting

  • Do children have to have their own seat?

    Children under 2 years old can travel on your lap. Children 2 and up will have to have their own seat at full fare. 

  • Are car seats/booster seats available?

    Car seats/ booster seats will not be available. You may bring your own to install and use. 

  • How will I know if my reservation is finalized?

    You will receive a confirmation email providing your service details.